Enlightning
Learn CNCF projects with Whitney and her lightboard ⚡️
Trauma-Free Incident Management
Trauma-Free Incident Management
Trauma-Free Incident Management
Nov 17, 2022
In this episode
As a developer, incidents are unavoidable. And the intense anxiety that they cause can feel as though they have taken years off of your life. But it doesn’t have to be that way. By employing a lightweight and proven process, incidents can instead be events with a reasonable level of stress. With this process, incidents can even improve team spirit, build trust in the organization, and lead to improvements.
Come join the discussion! Share your horror stories and we can all bond while we learn how we can do better the next time an incident occurs.
\(^-^)/
Guests
Mårten Rånge
Mårten Rånge has 20+ years of experience working as a consultant, developer and architect of all things software. He has previously worked at companies like Microsoft, WCOM, Ericsson, and Schibsted, and he currently works at Contracting Works. Mårten has had a lot of opportunities to improve his incident management skills.
Hosts
Whitney Lee
Whitney is a lovable goofball who enjoys understanding and using tools in the cloud native landscape. Creative and driven, Whitney recently pivoted from an art-related career to one in tech. She is a CNCF Ambassador and active in the open source community. You can catch her lightboard streaming show ⚡️ Enlightning on Tanzu.TV. And not only does she rock at tech - she literally has toured playing in the band Mutual Benefit on keyboards and vocals.